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Claims

Advocacy when you need it.

Client Advocacy

We’re proud of the strong relationships we have with our clients. That’s why client advocacy is one of our core values.

Navigating the insurance process can be a challenge. The process of selecting the right coverage is important, but clients also need support with the day-to-day insurance matters that affect them most.

Part of the service we provide is helping clients through the claims process. Dealing with a loss can be devastating, whether it’s a damaged building, a totaled car or an injured employee. We go the extra mile to ensure claims are set up properly, providing the voice clients need when working with adjusters. If a client believes a claim is not being handled properly or fairly, we’re there to advocate on their behalf and identify services to help achieve the best possible outcome.

Depending on the type of claim you have you will need to provide certain information. See below for additional details.

If you have any questions, or need to initiate a claim, call our office at 800.234.9037 or email us at info@protek-insurance.com.

Liability Claim

A liability claim could result from a slip or fall at your premises or at a job site and may involve property damage. Suppose you are a service company called out to repair a C-Arm. After your tech services the retraction component, it fails and retracts violently, injuring the radiology tech before slamming into the wall of the imaging room and leaving a gaping hole. This could fall under your general liability policy covering bodily injury and property damage.

To start a liability claim, call our office at 800.234.9037 or email us at info@protek-insurance.com so we can collect the necessary information.

Red pen sitting on top of an accident form

Property Claim

Types of property claims include fire, theft and sewer backup. It could also include damage or loss of your office’s contents. To start a property claim, call our office at 800.234.9037 or email us at info@protek-insurance.com so we can collect the necessary information.

Empty hospital bed and equipment

Auto Claim

Auto claims can take a variety of forms. It may involve hitting another vehicle, someone’s property or a person. It could be a vehicle hitting you or your vehicle being stolen or broken into. If you have non-owned auto liability, a claim could occur if you borrowed someone's vehicle and got into an accident. If you have hired auto liability, there may be a claim if you rent a vehicle and get into an accident. To start an auto claim, call our office at 800.234.9037 or email us at info@protek-insurance.com so we can collect the necessary information.

Two drivers exchanging information after an accident

Workers’ Compensation

If you have a work-related injury to report, contact your insurance company directly to initiate a claim, or contact your account executive for assistance.

Healthcare workers walking in hallway
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